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Support team overwhelmed with repetitive student queries, slow response times
AI-powered chatbot with NLP, integrated with student database and course content
We built an intelligent AI chatbot for EduTech Global using GPT-4 and custom NLP models. The solution includes: • Natural language understanding for student queries • Integration with course database and student records • Automated responses for common questions • Escalation to human support when needed • Multi-language support for international students • Learning from interactions to improve responses • Analytics dashboard for support team • 24/7 availability across web and mobile The chatbot was trained on thousands of historical support tickets and course content, with continuous learning capabilities to improve accuracy over time.
Team: 3 AI engineers, 2 backend developers, 1 frontend developer
What our client says
"The AI chatbot has been a game-changer for our support operations. Students get instant answers, and our team can focus on complex issues. ROI was achieved in just 2 months."
Michael Chen
CTO, EduTech Global
Let's discuss how we can help transform your business with technology.