Question 1

What services does HostSpica offer?

Accepted Answer

We offer web development, mobile app development, AI solutions, custom software, digital marketing, and UI/UX design services.

Question 2

How long has HostSpica been in business?

Accepted Answer

HostSpica Private Limited is a registered company under the Government of India (CIN: U64202UP2022PTC172268). We have been delivering digital solutions since 2022.

Question 3

Do you work with international clients?

Accepted Answer

Yes, we work with clients globally. Our team is experienced in remote collaboration and can accommodate different time zones.

Question 4

How long does a typical project take?

Accepted Answer

Project timelines vary based on complexity. A simple website takes 2-4 weeks, while complex applications may take 3-6 months. We provide detailed timelines during the proposal phase.

Question 5

What is your development process?

Accepted Answer

We follow an agile methodology: Discovery → Design → Development → Testing → Launch → Support. You'll have regular updates and demos throughout.

Question 6

Can you work with our existing team?

Accepted Answer

Absolutely! We can augment your team, work alongside your developers, or handle the entire project independently based on your needs.

Question 7

How do you price your services?

Accepted Answer

We offer both fixed-price and time & materials pricing. Fixed price works best for well-defined projects, while T&M is ideal for evolving requirements.

Question 8

Do you require upfront payment?

Accepted Answer

We typically require 30-50% upfront, with the remainder split across milestones. Enterprise clients may have custom payment terms.

Question 9

Are there any hidden costs?

Accepted Answer

No hidden costs. Our proposals include all anticipated expenses. Any scope changes are discussed and approved before implementation.

Question 10

Do you provide post-launch support?

Accepted Answer

Yes, we offer various support packages including bug fixes, updates, and maintenance. All projects include a warranty period.

Question 11

How do I report issues or request changes?

Accepted Answer

You can reach us via email at contact@hostspica.com or through our dedicated support portal for active clients.

Question 12

What are your support hours?

Accepted Answer

Standard support is available Monday-Friday, 9 AM - 6 PM IST. Premium support clients have access to extended hours and priority response.

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